Privacy Policy

When you call us, we note the details the job requires: your name, the phone number you're calling from, the service address, and a description of the problem. Calls may be recorded for quality and for an accurate record of what was quoted and agreed — the same record-keeping instinct that puts our prices in writing.

When you use the contact form, we collect what the form asks for: your name, a callback phone number, the service address, and your description of the issue. The form goes to the same desk the phone rings at.

When we do a job, we keep a job record: the date, the work performed, the price quoted and charged, and the camera footage of your line. That footage is footage of your property. We hand you the file, and the copy in the job record exists so a warranty claim or a repeat visit can be checked against what the line actually looked like.

When you browse this website, standard technical information is collected the way it is on most websites — pages visited, approximate location from your IP address, browser and device type — through ordinary analytics and server logs.

We use your information to answer you, schedule and perform the work, keep warranty and job records, and run the business — billing, follow-up on a job we've done, and understanding which pages of this site people actually use. That's the list. Your information is not sold, rented or traded to anyone, for any purpose, and it is not used to market other companies' products to you.

We may share the minimum necessary information with the service providers who keep the phones, the website and the scheduling running — the same way any small business uses a phone company and a web host — and we may disclose information if the law requires it. Beyond that, your details stay with us.

This site may use cookies and a general analytics service to count visits and see which pages get read, so we know whether the cost page is doing its job. These tools report patterns, not identities, to us. You can block or clear cookies in your browser settings; the site and the phone number will work exactly the same.

Job records, invoices and camera footage are kept for as long as warranty, tax and business records reasonably require — a written 1-year warranty needs a record that outlives it. Enquiries that never became jobs are not kept as a mailing list, because we don't keep one.

If you want to know what information we hold about you, correct it, or have it deleted where the law allows, write to us at the address below or call (615) 555-0134. We'll respond to the request ourselves — there is no data department, there's the same desk everything else goes to.

Drain Cleaning Nashville Pros, 5230 Linbar Dr #207, Nashville, TN 37211, USA

If this policy changes, the updated version will be posted on this page with its effective date. The commitment that doesn't change: your information is not for sale.